Gairns v Pro Music Pty Ltd

[2024] QDC 118 · Rosengren DCJ

In plain language

Robert Gairns, aged 50, had worked for a musical instruments distributor for many years as its internal sales supervisor. In February 2019 the managing director called him into a meeting in the open plan office and, without warning, told him he was being demoted and his pay cut by several thousand dollars. The director raised his voice and gave no real explanation, and other staff could overhear what happened. The company already knew Mr Gairns was an emotional person prone to stress and anxiety, and he had recently been visibly distressed at work. The judge found the company breached its duty of care by handling the demotion so poorly, and that this caused an aggravation of his existing anxiety. The court accepted he could now only do part-time, low-stress work and was effectively limited to the music industry. The judge awarded him a total of $395,767 in damages, the largest part being for past loss of income. After deducting the WorkCover refund, the net amount payable was $301,197.

Incident & injury

Psychiatric injury suffered following a meeting with the managing director during which the plaintiff was demoted with a salary reduction, conducted in an open plan office where it could be overheard by other staff

Body regions
Psychiatric
Diagnoses
Aggravation of pre-existing anxiety disorder, Exacerbation of pre-existing panic disorder (resolved)
Incident date
1 February 2019
Location
Carole Park, Queensland

Quick facts

Date of judgment
2 August 2024
Proceeding
Trial
Plaintiff outcome
Successful
Plaintiff age at injury
50
Occupation
Internal sales supervisor Manager
Liability
Disputed
ISV assessed
3 · Item 13 (minor mental disorder) — WCRR Schedule 9
Total damages
$395,767

Outcome

The court found the employer breached its duty of care by demoting a long-term employee with a known emotional vulnerability without proper notice or opportunity to respond, in an open plan office where the meeting could be overheard. Judgment was entered for the plaintiff in the sum of $395,767 (net damages $301,197 after the WorkCover refund).

Defendant

1 Pro Music Pty Ltd

Employer

Apportionment
100%
Judgment against this defendant
$395,767
WorkCover refund
$94,570
Heads of damage
General damages $4,350
Past economic loss $186,000
Interest on past EL $9,820
Past superannuation $18,600
Future loss of economic capacity $130,000
Future superannuation $14,690
Past special damages (plaintiff) $2,500
Past special damages (WorkCover) $4,779
Future special damages $5,000
Fox v Wood $20,028
Subtotal before refunds $395,767

Key issues

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Gairns v Pro Music Pty Ltd [2024] QDC 118

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